How to Change the Manager PIn

How to Change the Manager PIn

Manager Pin

How to Change a Manager Pin

Topic

Manager Pin

Introduction

The manager PIN is an 8-digit code that allows managers to access the system's manager interface. Updating the PIN ensures security and limits access to authorized users only.

Systems and Permissions Needed

Admin

Desk

Flow Chart

Step-By-Step

  1. Go to admin

  2. Select locations on the left-hand side

  3. Search for the property by property name or location ID

  4. Select edit

  5. Select the iPad settings tab

  6. Scroll down to iPad Access Codes and select Show Manager Pin

  7. Select view pin

  8. The manager pin will populate in the manager PIN field, remove the existing pin and you can now create a new 8-digit pin

  9. Select Save at the bottom of the screen

  10. Create a ticket in Desk for the property using the email address provided for the property

  11. Use template  PSR-Building Manager - Manager Pin in your response

  12. Close the ticket using issue types Admin and changing manager pin


Template/Snippet Name

PSR - Building Manager - Manager PIN


Video



Additional Education for Property Teams


Example Calls/Tickets

​

Escalation Path

Best Practices

Conclusion

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