Troubleshooting
Locker Cleaning Guide
Protect your investment with some simple routine cleaning. Use a solution of mild soap and warm water along with a soft cloth or sponge. Once cleaned with this solution follow up by wiping away any residue with fresh clean water. This process should ...
How to Reboot Your iPad
Sometimes the iPad needs to be rebooted manually. You will need your Manager Pin & Combination Code (or Panel Keys for older systems) before heading to lockers. You can locate your manager pin in Building Manager, under the Locker tab. Access the ...
System Reset Instructions
Lockers with a combination code panel (Gen 4): Needed: Manager PIN, lock combination code Using the correct combination code, open the combination lock on the same bank as the one with the iPad by twisting and pulling off the panel. Lift up on the ...
Power Cycling Your Luxer One Lockers
Occasionally a system will lose the internet connection and be unable to notify residents about packages, or a component will go offline. One of the easiest ways to troubleshoot this is to power cycle your lockers. If you have the ability, we ...