Building Manager
How to add a unit number
If there's a unit number that needs to be added to your list of available units, you can add them manually using Building Manager. How to add a unit number: First, navigate to your Building Manager portal. Go to your Recipients tab. Navigate through ...
How to change your carrier access codes
If you need to update an access code for any of your carriers, you can manage those changes through your Building Manager portal. How to create a carrier access code: First, navigate to your Building Manager portal. Go to your Carriers tab. Choose ...
How to create a carrier access code
If there's a new carrier serving your building, you can generate a distinct carrier access code for them. How to create a carrier access code: First, navigate to your Building Manager portal. Go to your Carriers tab. Navigate through the dropdown ...
How to remove a resident
Luxer One's Building Manager portal offers property staff a convenient method to oversee residents. This guide will outline the steps to deactivate a resident as an active Luxer One recipient in your community. Step 1 - Log into your Building Manager ...
Multi-Package Delivery
Luxer One offers an optional feature for locker systems called multi-package delivery. This feature will allow mail carriers to deliver additional packages to a locker that is already occupied, as long as the additional packages are for the same ...
Updating Recipient Status
This article only applies to locations that choose not to integrate their Luxer One and property management systems. Need to add, edit, or remove a user? You can do this through Building Manager! Log into Building Manager ...
Approving New Residents
Most properties have their resident management systems integrated with their Luxer One system, making it easy for residents to automatically receive a Luxer One account. However, some properties do not use integration and have their residents ...
How to Add a Resident
The Luxer One Building Manager Software allows you an easy way to manage your residents. This article will walk you through the steps to add a new resident without needing to reach out to Luxer One Customer Service. Step 1 - Log into your Building ...
Placing Packages and Accounts on Hold
Luxer One understands that you cannot always pick up your packages when they are delivered. In order to help you with this situation, we offer two ways to hold your packages and make sure they are not returned to the sender. Note - Package and ...
Temporary Access Codes for Luxer Room
Note: This feature is not available at all locations. Customers can request temporary access to the Luxer Room at their property in three ways - On the package room touch screen: Click the ‘Begin Pickup’ button on the welcome screen, then click the ...